MKB Bank magyar

Frequently asked questions

We are sure you have a number of questions about the Miles & More MKB Credit Card.

The most frequently asked questions are answered below.

What advantages do I have if I use my Miles & More MKB Credit Card for shopping?

With your Miles & More Credit Card, MKB Bank does not charge you for your purchases in Hungary and abroad, you receive award miles for every purchase you make, and what is more, you may earn up to 8,000 award miles on your first purchase as a welcome gesture.

What does a Welcome Bonus mean?

After the application for a card, the main cardholder will be granted award miles as a Welcome Bonus (for Standard cards 3,000 award miles, for Gold cards 8,000 award miles), which will be accredited for the main cardholder after the first purchase transaction.

Do I also receive Welcome Miles when I apply for a supplementary card? Is it possible to collect miles with a supplementary card?

Of course, supplementary card holders also receive Welcome Miles, but these are credited to the main card holders mileage account after the first purchase: 1,000 miles if a Standard card is applied for and 2,000 miles in the case of a Gold card. The award miles earned through purchases made by the supplementary card holder will be credited to the main card holders mileage account.

Do miles expire?

Your award miles will not expire after 36 months, but will remain valid for an unlimited time if you meet the following conditions:

  • You are a Miles & More MKB Credit Card holder for at least 3 months, and
  • Each month you need to have minimum 1 purchase with the Miles & More MKB Credit Card (including partner card) which is eligible for miles.

If one of the above conditions is not met, the mileage expiry is reactivated and the miles will expire again according to the Miles & More terms & conditions. The reversion will be announced in your Miles & More account statement and will become effective as of the following quarter. Award miles that were exempted from expiration and/or would have normally expired during this time will remain valid until then. For further information please click here.

What type of award miles do not expire?

None of your award miles will expire – it doesn't matter if you earned / will earn them with flights, purchases or specials offered by other
Miles & More partners.

Is it possible to reactivate expired miles?

Expired miles cannot be reactivated by using the Miles & More MKB Credit Card.

Can only a Miles & More member apply for the Credit Card?

Anyone who fulfils the general conditions of credit card application may apply for a Miles & More MKB Credit Card. If the applicant is not a member of the Miles & More frequent flyer programme at the moment of the submission of the credit card application, he or she will also become a Miles & More member with a base status simultaneously with the submission of this application and may collect the miles.

How many types of Miles & More MKB Credit Card exist?

There are two types: the Miles & More MKB MasterCard Standard Credit Card, which can be applied for with a credit limit of HUF 200,000 to 1 million and the Miles & More MKB MasterCard Gold Credit Card, with a credit limit of HUF 300,000 to 2 million.

What is the cost of the card?

MKB Bank does not charge you for your purchases in Hungary and abroad, cash withdrawals are charged with a cash advance fee as indicated in the List of Terms and Conditions. (All interests, fees and charges incurred with the use of your credit card will also be settled on your credit card account. Please take this into account when calculating your available credit limit.)

APR value: from 32.99% to 38.19%

APR was specified with the current conditions and effective legal regulations considered, if the conditions are changed, APR may be amended, its value does not reflect the exchange rate risk of the loan and the interest risk of the loan. APR was calculated pursuant to the content of the Government Decree.
What credit limit does the credit card have?
  • It can even be up to 2 million HUF. The Miles & More MKB MasterCard Standard Credit Card may be applied for with a credit limit of HUF 200,000 to 1 million, while the Miles & More MKB MasterCard Gold Credit Card, with a credit limit of HUF 300,000 to 2 million. The repaid amount may be used again with the credit card.
  • You may use your credit card for purchases both in Hungary and abroad for up to 100% of the credit limit, free of charge. You may withdraw cash both in Hungary and abroad amounting up to 50% of the credit limit, subject to the payment of a cash withdrawal commission.
Do I have to open an account for the credit card?

You need not open an account or place a deposit to apply for the card. You may use the card for purchases up to the credit limit or for cash withdrawal up to 50% of the credit limit both in Hungary and abroad.

Do I receive an account statement?

Of course you do. We prepare your monthly account statement, which includes all the useful information about your Miles & More Credit Card usage. You may also request your account statement in English.

What will be the schedule for the repayment of my credit debt?

You may schedule the repayment of your outstanding credit balance at your discretion: It is sufficient to pay the minimum instalments, 5% of your debt outstanding at the monthly statement date. Fifteen days (grace period) are available for repayment starting with the account statement date.

What does a favourable credit interest mean?

Our Bank offers a favourable credit interest rate to its customers relating to the credit card. Please refer to the effective List of Terms and Conditions of the Miles & More MKB Credit Cards.

What insurance is associated with the credit card?

Our Bank provides you a free of charge health, accident and luggage insurance for your travels abroad until your card's expiry date, for a period of maximum 30 days per travel.

What does Payment Protection Group Insurance mean?

Should an insurance event occur the Insurer will reimburse to the Bank for the amount of the outstanding credit debt.

How can I receive the card I applied for?

We will post your card within two weeks of the positive assessment of the application or at your request will make it available for you at our selected branch after the payment of the fee stated in the List of Terms and Conditions.

What conditions do I have to meet for a credit card application?
  • Hungarian tax identification number or tax number and valid identification document;
  • permanent home address in Hungary or in the case of non-Hungarian citizens, residence in Hungary;
  • the Bank has no negative payment, lending or data control experience with respect to the credit card applicant;
  • the credit card applicant is not included in the Central Credit Information System (formerly called BAR);
  • the credit card applicant has a bank account history of at least three months at a Hungarian credit institution (by stating the bank account number on the credit application);
  • a net monthly income of minimum HUF 65,000 certified by documents (in the case of the Gold credit card is applied for, a net monthly income of HUF 200,000);
  • telephone number (stated in the credit card application);
  • use of the free of charge MobilBANKár service;
  • signed Declaration required for the Payment Protection Group Insurance.
What further conditions are required for a credit card application?

Properly completed and signed Credit Card Application Form, on the basis of which the Bank will establish a customized credit limit. (The amount of the credit limit is usually one and half times or twice the net monthly income by the applicant, also influenced by other factors, such as other loans or savings.)

What documents do I have to submit in addition?
  • In addition to submitting the credit card application form, you are requested to bring the following documents as well to assess the credit limit:
  • Account statements for the last three months for your bank account on which your salary is credited (in the case of entrepreneurs, private and business account statements from the last 3 months)
  • no more than 3 months old employer’s certificate (in case of entrepreneurs APEH income confirmation and APEH confirmation not older than 15 days stating that the applicant has no public debts; in the case of pensioners the pension coupon or bank account statement and statement of the pension fund; in the case of other incomes relevant form or document of confirmation)
  • invoice statement of wire or mobile phone with subscription and payment coupon from previous month, if these are not available, other public utility invoices (water, electricity, gas, etc.) and payment coupons from previous month, issued on the customer’s resp. on a person’s name sharing the household with the customer.
APR

APR value: from 32.99% to 38.19%

APR was specified with the current conditions and effective legal regulations considered, if the conditions are changed, APR may be amended, its value does not reflect the exchange rate risk of the loan and the interest risk of the loan. APR was calculated pursuant to the content of the Government Decree.
Where can I get further information by telephone?

Our MKB TeleBANKár customer service is available 24 hours a day. Information, bank card activation and cancellation: 06 1 373 3333, 06 40 333 666 (blue number)

What e-mail address can I write to?

Write to us at the following address: telebankar@mkb.hu

Code of Conduct

MKB Bank joined the Code of Conduct providing guidelines for financial organisations in retail lending by giving its signature. By joining it MKB undertook to accept and apply the content of the Code of Contact as binding for itself. For further information, please visit www.mkb.hu - www.mkb.hu/lakossagi/hitelek/fair-bank or www.mnb.hu/felugyelet.

MKB Bank